More evidence of the banks' cash-grabbing antics emerged today in a report by the Evening Standard, as they report that the Royal Bank of Scotland group (which includes Mint and Lloyds TSB) are introducing a £12 fine for credit card customers who forget to tell them they have changed their address.
Quoth the article, "The bank claims the fee, applying to more than five million customers,
is necessary to cover the cost of tracing those they have not been able
to find. But consumer groups believe it is about fuelling profits."
I think I know whose story I believe more... Grr...!