(Geeky moment) Comms manager
Mike Cooter's shiny new 19" widescreen monitor arrived yesterday. On enquiring whether it was any better than his old 17", he darkly muttered something about "fuzzy pixels" and poor picture quality.
... Turns out he'd spent several hours thinking his new screen was fit only for the bin because he'd been running it at the wrong resolution.
(PEBKAC: "Problem exists between keyboard and chair" -
Wikipedia)