Alex Harries's diary

I've just arrived home to find this little paper package of joy on my mat (click to enlarge):

... That's right kids - BT Mobile are threatening to send in the debt collectors, issue a Default notice, and incur the wrath of the gods on me, for a debt of (drum roll please):

1 penny.

Oh yes, it's three for the price of one (penny) on this BT Special Offer: for all you attention-starved, loveless people out there, you can have the attention of BT's Bad Debts department, a swarm of bailiffs, and even - for the lucky few among you - the loving attention of a Magistrate. Ho hum.

... Of course, the biggest irony here is the cheque I also received in the post from BT today - for the same account - as partial refund of the £118 bank charges they cost me last month by taking Direct Debits at the wrong time of the month.

Of course, they've only paid a little over half - "dragging heels" doesn't even begin to cover the run-around I've been given to collect the outstanding money they owe me.

I think - despite having a few months left to run on my contract - that I'm going to politely tell them to shove it. Their attitude and manners have so far taken the absolute mick...

Grrrrr /al - needing some sleep

p.s. I wonder how much it cost to print that letter, put it in an envelope, and post it...?