Dot Mobile, the student-focused mobile phone operator, have been placed into administration.
Dot mobile, who were signing customers up in student unions across the country - including our own - have since the 18th March been placed in administration.
The company states on its website that customer's "contract of service remains unaffected. [and that] DOT will continue to invoice and collect payments in the normal way."
The company has also reassured customers that "Vodafone, who are the providers of your airtime service contract, have reached agreement with the administrator to ensure there is no interruption to the airtime services available to you."
digg this | technorati | del.icio.us | facebook | on your computer (what's this?)
home | news | events | social:life | photo galleries | student life | get involved | forums | blogs
search | UPSUuuuuugle | tags: news & webpages, blogs, members' interests
jobshop
|
copy shop
|
news desk & press
|
corporate
|
advertising
|
rss feeds
directory | help | privacy | conditions of use | feedback
about | contact | map & directions | opening hours | the union on facebook
572 people are currently reading UPSU.net

Home | News | Social:Life | Student Life | Get Involved | Events | Forums | Shop | Directory
They offer too good a deal, with £40 for everyone you refer you can end up in profit
This comment was edited by lukesimmonds on 2008-03-30
It's good that the service isn't affected, but they still owe me £50 in referral cash, and I'm wondering if I'll ever see that money now :(
I have been with them for the third year now and never been so happy.
Before signing up for the second and the third year I have searched and searched and found no other better deals:
- possibility to have the latest phone withouth having to sign a contract for 18 months;
- units not used rolled over (I ended up with 3000 units per month);
- a txt became 1/2 unit and I think in my second year I even had DOUBLE TXT;
Honestly, where can you find a better deal?
Flex by T-mobile is quite close but does not have roll-over!
I am so sorry for them, I just hope that Vodafone will save Dot and that they will still be offering the same plans!
Dot, keep up!
Any idea if we can cancel our contracts now dot have gone bust? Their customet service was crap and you had to pay £150 if you wanted to use your phone abroad!
cant wait to leave!
This comment was edited by lukesimmonds on 2008-04-08
@ Guy Vodafone provide the network, dot mobile and vodafone are separate companies
@ Phil I think someone will buy them out if that happens
This comment was edited by lukesimmonds on 2008-04-10
What about referal money I still hav'nt got I feel bad that I've signed friends up and then it goes to the wall.
Can we have some more information please, The Union had these people in our union they must know something!!!
x
I'm aware that you all have a lot of questions. I can assure you that as the writer of this article and the News Editor I'm trying to get answers.
I've been in contact with the members of staff from DOT who as the company is now being run by administrators are unable to comment. I am also in consultation with both Vodafone and Ofcom so as to give you all as many answers as I can.
As for The Union knowing any more, Dot mobile paid for advertising and selling space, and I assure you that as more information becomes available I will endeavour to supply it.
1: You won't be able to end your contract early as we all signed to a vodafone contract in the first place, its just dot are selling it as an agent.
2: You can still get your referral money, I rang to sort mine out and they are more than happy to send you a cheque if you're entitled to it.
3: Even though we will all technically be vodafone customers from now on, they have to honour our contracts as they were agreed upon before any of these changes took place. If vodafone do decide that they don't want to continue using the units system then they are breaching their part of the contract, in which case you'll get to keep your mobile for free and not suffer any charges. If you check the website though vodafone have stressed they won't do this.
If you have any more questions I'd say the best place to look is dots website or phone them.
I hope thats shed some light on the subject
IMPORTANT COMMUNICATION
1. You may have heard that Dot Mobile was placed into administration on 18th March 2008. What you might not know is that Dot Mobile phones always ran on the Vodafone network anyway. Now Vodafone Ltd have reached agreement with the administrators (Smith & Williamson) to continue to manage the Dot Mobile customer base.
2. Over the next couple of months Vodafone will be moving all Dot Mobile customers onto their systems. So now they'll not only be providing your network, but also managing your account and sending you your bills as well.
3. Don't worry, your mobile number will stay the same and there'll be no interruption to your service.
4. It's worth noting that your terms and conditions will remain the same.
5. You might have some other questions, so please click here for some answers to some of the frequently asked ones about contracts, connections and billings.
Thank you
Vodafone are keeping all the same deals as Dot so not really going to be any different