Confirmation e-mail help

No confirmation e-mail?

If you have not received your confirmation e-mail within 24 hours of registering, please check the following:

  • Is your e-mail inbox full?
    You need around 7Kb of free space to receive the confirmation e-mail.
    To check whether your inbox is full, please see your e-mail provider's help pages. If your inbox was full, please free up some space and wait a further 48 hours for the e-mail to arrive.
  • Has the message gone into your "spam" or "junk" e-mail folder?
    Some e-mail providers will identify our e-mail as unsolicited mail and move it into a separate folder.
    If you are unsure whether you have a junk e-mail folder, please see your e-mail provider's help pages.

Resend the e-mail

To have your confirmation e-mail resent, please type your sign-in name below and click "send":

That didn't work either!

If none of the above suggestions helped, please use the link below to send us an e-mail.

 

Confirmation link not working?

If you are having problems with your confirmation e-mail, you can manually confirm your e-mail address.

If you need more help

You will need to tell us your log-in name, your first initial and your surname, and the e-mail address you registered with.

  • Click here to contact us
    (You can also use this contact if you have any further queries about the NUS pre-registration process)

 

Last updated: Thu 28th Sep 2006 at 14:35

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