Skills A-Z

Analytical Ability

Analytical Ability

The ability to gather information and analyse it, to be able to solve problems and make decisions that ensure ongoing productivity or progress.


Exemplified by...

  • Monitoring a society’s budget, income and expenditure.
  • Reviewing a written report on the effectiveness of a particular event or project
  • Discovering a more efficient and productive way to complete a particular job task

Commercial Awareness

Commercial Awareness

General knowledge of business and trends, and an understanding of their impact on a related industry.


Exemplified by...

  • A Trustee must consider the political and economic issues affecting the Union
  • A committee member must secure sponsorship contracts to ensure the ongoing sustainability of a society
  • An advertising assistant will be aware of the most impactful marketing methods to advertise a product

Communication Skills

Communication Skills

To convey information to and receive message from people clearly and simply, in a way that means things are understood and get done.


Exemplified by...

  • Listen attentively and ask open ended questions
  • Speak calmly and confidently to express your views clearly
  • Using objective and logical argument to resolve conflict or reach compromise agreements

Commitment

Commitment

Where you dedicate yourself to do something, and you accept the obligations involved.


Exemplified by...

  • The vocal coach of gospel choir agrees to teach three singing lessons a week
  • A student officer agrees to prepare for, and chair, a HYS zone meeting once a quarter.
  • A course Rep agrees to contact a University Department Leader to discuss a timetable concern on behalf of another student

Cooperation

Cooperation

The ability to work together with someone else to achieve a common aim or complete a joint action.


Exemplified by...

  • If a committee member wants to book a meeting room they will adhere to the process and rules of booking
  • The AU executive working closely with the Union to embed the new Touring Policy
  • If a student officer is responsible for actioning a passed HYS idea they must work with specific departments in the University or Union to do so

Energy and Enthusiasm

Energy and Enthusiasm

The passion, drive and determination that you exert in trying to achieve something.


Exemplified by...

  • A student staff member working in the retail shop doubles sales targets by their excellent customer service
  • A course rep resolves a student’s grievance by personally investing time and effort in advocating the issues accordingly to the relevant people
  • A member of RAG successfully organises an international fundraising trip to climb Snowdonia

Finance Skills

Finance Skills

The ability to follow, understand and manage a budget, whilst utilising and applying principles of best value.


Exemplified by...

  • The running of a Sports Club or Society budget, buying kit and dealing with suppliers.
  • The running of an event, such as charity showcase. Following a strict budget for costs, as well as working out break even lines for ticket sales.
  • Working as a student staff member within the Union Shop & Reception or Finance Department.

Flexibility

Flexibility

The willingness to adapt, change or compromise.


Exemplified by...

  • A student staff member accepts a change of shift hours
  • A Course Rep moves a personal diary appoint to fit in a meeting with a lecturer
  • A committee amend an event budget due to a reduction in funding and still hold a successful event

IT Literacy

IT Literacy

The ability to use computers and related technology efficiently and effectively


Exemplified by...

  • Basic word processing functions like spell check, table creation and working with headers
  • Ability to put formulas into an excel spreadsheet
  • Opening links in new windows, clearing browser cache and using bookmarks

Initiative

Initiative

Recognising and taking the opportunity to take charge or control of something.


Exemplified by...

  • The cricket president arranges for his club to complete a world record challenge
  • The RAG Chair organises an international fundraising trip for the group and collectively they hit their fundraising target
  • A student Events Assistant staff member resolves an unforeseen problem at Freshers' Fayre

Leadership

Leadership

The ability to inspire and guide others to reach a vision, target or common goal.


Exemplified by...

  • The cricket president arranges for his club to complete a world record challenge
  • The RAG Chair organises an international fundraising trip for the group and collectively they hit their fundraising target
  • A student trustee ensures the student voice is heard at a Board meeting

Logical Argument

Logical Argument

The ability to back up and support your thoughts and views with constructive and objective reasoning.


Exemplified by...

  • If students have not been consulted, then it cannot be student led
  • If a committee member does not attend finance training, they cannot effectively manage the society’s budget
  • If a Zone idea costs a lot of money, we cannot implement it straight away as it presents a financial risk

Meeting Skills

Meeting Skills

Closely linked to communication skills, this is about your ability to communicate, actively listen, contribute and demonstrate your competence in a meeting setting.


Exemplified by...

  • A Course Rep meets with a lecturer to formally and clearly raise reported concerns about a course content and the lecturer agrees to investigate
  • An Executive member chairs a meeting, sending the agenda out in advance and keeps the discussions on time
  • A Student Officer attends a UAB meeting with a written progress update on their delegated actions

Problem Solving

Problem Solving

An ability to provide or source a resolution to a problem or issue.


Exemplified by...

  • A student group fundraising to pay for training kit that they didn’t budget for
  • Organising a student society’s trip overseas, overcoming unforeseen difficulties on the way
  • Resolving a dispute with a tricky landlord in order to get your deposit back

Professionalism

Professionalism

The ability to conduct yourself in an appropriate manner, to show respect and competence.


Exemplified by...

  • A student trustee raises issues in a board meeting calmly and objectively, clearly explaining their point of view
  • A student officer sits on a student disciplinary hearing and decides on the appropriate punishment based on the facts of the case
  • A student staff member attends a meeting on behalf of the department they work in and conveys messages

Real World Experience

Real World Experience

Practical or actual experience which provide generic life skills.


Exemplified by...

  • A social secretary of a club organises a Christmas dinner for its 30 members
  • A member of the AU Executive negotiates a reduced entry rate for the Great South Run for its students
  • A course attends a senior meeting with lecturers to give course feedback

Reliability

Reliability

The ability to be depended upon for honesty, accuracy or to achieve something.


Exemplified by...

  • The gospel choir arrive 10 minutes early for a gig
  • The health and safety committee member of UPSAC ensures all the equipment has been checked annually by an safety expert
  • A student staff member working in the retail shop is left unsupervised on shift

Responsibility

Responsibility

A duty or obligation to satisfactorily perform or complete a task, and make decisions in relation to such.


Exemplified by...

  • A treasurer is responsible for ensuring their club doesn’t overspend
  • A student trustee is responsible for holding the Union to account on behalf of the students
  • A course rep is responsible for representing and advocating the views of students

Self Management

Self Management

Similar to time management, the ability to prioritise and manage your own responsibilities.


Exemplified by...

  • A student balances part time work shifts with the time they need to complete a piece of coursework before the submission deadline
  • A social secretary drafts 3 different action plans to organise 3 different social events
  • A student staff member completes unpleasant or difficult tasks at the beginning of their shift to get it out of the way

Self Motivation

Self Motivation

Taking initiative to continue, or complete, a task or activity without being supervised or prompted.


Exemplified by...

  • A social secretary wants to arrange a fundraising event and drafts the Risk Assessment for the activity in advance
  • A media group initiate conversations with local companies for advertising deals that could support the funding of the group
  • A member of the athletics team runs extra training sessions on running techniques ahead of the Great South Run

Team Work

Team Work

Working with others to achieve a goal, aim, vision or target.


Exemplified by...

  • As a executive member to deliver an event
  • As a committee member to manage a group’s member
  • Working in Tescos as part of a customer service te

Time Management

Time Management

This skill demonstrates your reliability and ability to prioritise.


Exemplified by...

  • Attending meetings on time
  • Delivering projects on time
  • Starting work on time

Willingness to Learn

Willingness to Learn

The desire to improve yourself, your knowledge and your competencies.


Exemplified by...

  • A treasurer of a society attends a training course on budget management
  • A student trustee reads the Union’s Bye-laws to understand what we can a cant do
  • An events student staff assistant learns how to erect the mobile stage

Work Experience

Work Experience

Any experience that a person gains 1) while working in a specific field or occupation or 2) to get a feel for a professional working environment by undertaking a voluntary role


Exemplified by...

  • A student staff member working in our retail ship will gain customer service work experience
  • A student staff member working as an Events assistent will gain Events management work experience
  • A student officer attending professional meetings to report progress on actions will learn accountability