We hope university will be one of the best experiences of your life! But, we also know it has its ups and downs, and it can be tough. In case you do have any issues, the Union’s Advice Service is here to help.

Here at the Advice Service, we offer confidential, impartial and non-judgemental support. We deliver advice and guidance on a range of academic and university issues that may affect your experience.  This means helping students understand university policies and procedures as well as supporting students in university meetings.

Our team of trained Staff and Peer Advisors are on hand all year round to offer help if it's needed. The independent service works closely with the University of Portsmouth to resolve issues and ensure students are treated fairly.

Find us on campus! We’re in Gun House at The Union, next door to Cafe Coco or call us on to schedule a phone drop-in.

Your advisor will ask you about your situation and talk you through how to proceed and outline some steps you can take. The adviser will explore the options available to you, but any decisions made are yours so you are empowered to make the choices you feel suit you best, within the universities processes.

  Trial drop-in service

This means that you can come and see us during the week at a time that suits you best, but it also means that we are not generally taking bookings for appointments at the moment. This is to ensure fair access to our service and make sure that the waiting time to see an advisor is as short as possible.

  Monday, Tuesday, Thursday and Friday

We run drop-ins at the following times (term- time) during the week, just turn up or phone up on 02392843478, between these times and we’ll get you in touch with an Adviser within 45 minutes for a 20 minute appointment:

11am - 1pm and 2pm - 4pm